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Frequently Asked Questions from customers just like you.
1. When would I need to use your services?
- Any time after an occupant of your space has become ill from a virus. We’ve all seen and heard of how fast COVID-19 can move from person to person. Although we cannot eliminate the possibility of person-to-person transfer and we are not a replacement for good hygiene and social distancing, we can give you and your family an added layer of
protection and confidence. Let us do our job to aid in stopping the spread.
- Proactive monthly routine disinfection services as a preventative measure.
- Viruses can easily contaminate the inside of your vehicle. Purity Disinfection can disinfect your car and give you peace of mind while going about your daily routine.
2. Why is proper disinfection so important?
Proper disinfection will prevent the spread of germs and viruses. The greater the area you can disinfect, the lesser chances of getting ill. Electrostatic spraying is an exceptionally effective method of disinfecting when comparing it with conventional processes.
3. What is electrostatic disinfection?
In addition to being able to quickly and effectively disperse our disinfectant, Electrostatic Sprayers positively charge the particles of disinfectant as it passes through the nozzle. Since most surfaces around us are negatively charged, the positively charged disinfectant is attracted to these surfaces similar to a magnet. This allows the disinfectant to cover more area with the ability to wrap around surfaces.
4. Can I disinfect an area myself?
For smooth surfaces such as desks and wood furniture, you can certainly disinfect an area yourself with a simple alcohol treatment. However, complete disinfection treatments prevent the spread of germs and viruses by treating the whole area with electrostatic spraying, which is an exceptionally effective method of disinfection compared to conventional cleaning methods. Purity Disinfect utilizes electrostatic spraying to treat a variety of surface areas including (but not limited to) wood, plastic, leather, carpet, cloth material, and metal.
5. How effective is the disinfectant that you use?
Our disinfectants are hospital-grade, EPA-approved, non-corrosive, and environmentally friendly. In addition to killing SARS-CoV-2 (COVID-19), it can kill many other viruses in a minute such as Hepatitis B (HBV), Hepatitis C (HCV), and HIV. It is also effective against key pathogens such as TB, MRSA, Norovirus and VRE. Once treatment is complete, there will be no residue left.
6. What is the typical response time?
We can respond to your needs based on your schedule. Same-day rush emergency jobs can also be done, availability permitting. Simply give us a call so we can confirm when would be a good time for you.
7. Why should I choose Purity Disinfect?
Purity Disinfect is locally owned and operated on the island of Oahu, Hawaii. We conduct all of our treatments with the highest level of customer service and professionalism. If you are ever displeased with our customer service, we offer a full money-back guarantee, no questions asked.
Our professional staff have been trained to answer all of your questions and our reasonably priced treatments will ALWAYS utilize EPA-approved disinfectants, as recommended by the CDC, to provide you with peace of mind that you are working or living in a clean environment.
8. Who are your customers?
Our largest customer base are homeowners here in Oahu. With Hawaii's culture of multigenerational families living together in one home, everyone worries about who is coming and going through the house and what they're bringing home to loved ones. It's a good idea to get a scheduled treatment so you can stop COVID-19 and other infectious diseases in its tracks.
Our next largest customer base are office workers. Many items at work are easily contaminated: desks, chairs, laptops, keyboards, break rooms, printers, tabletops, and meeting rooms just to name a few. In order for your business to continue to run without pause, periodic disinfections to prevent and treat are a great idea.
Not to be forgotten are the commercial drivers. When operating a taxi, tour bus, or a rideshare, there are potentially hundreds of people you are servicing. Each rider has the possibility of leaving viruses in your vehicle for you and your next fare. Treatment is quick and we can also schedule you on a regular basis.
Viruses such as COVID-19 can affect anyone, anywhere. Besides homes and offices, we get requests to disinfect wherever people can live and work such as hospitals, schools, warehouses, daycares, airplanes, helicopters, ships, gyms, vehicles, locker rooms, and laboratories.
9. Will the disinfectant process affect me or my pets?
No. While the disinfectants that we use are EPA-approved and Non-Toxic, we do not want to compromise your safety or your pets. We recommend you and your pets leave the areas being treated until the disinfectant has done its job (about 20 minutes). Once complete, you and your pets can reenter the disinfected room without any worries.
10. Do I need to leave the house/office while the treatment process is going on?
For your safety, once we apply the disinfectant, we ask that you not be in the treated area for 15-20 minutes while the solution dries. Our disinfectants are EPA and FDA-certified and Non-Toxic.
11. Is it safe to have food out during the treatment process?
While our disinfectants are all Non-Toxic, we do still recommend that all open foods are put away in sealed containers or environments. Any Items in sealed or unopened bags will not be affected.
Our Latest Stories
Learn from real Purity Disinfect customers about their experience with our disinfection services.
September 1, 2020
COVID-19 In Amy's Car
Amy called us up and with a free 15-minute consultation and decided she wanted to go ahead with an interior treatment of her car for COVID-19. The thought of potentially picking up COVIDRead More >>
September 7, 2020
Treat And Repeat For Chris' Office
Between stay-at-home orders, Chris wanted his small crew of retail staff to feel safe when they came to work. By scheduling Purity Disinfect's Treat & Repeat service every 90 days, Chris was able toRead More >>
September 12, 2020
Single Treatment At Michael's House
By having a single treatment done at his house, Michael and his wife who are in their 50s could feel comfortable knowing their house was sterilized and clean. From there they were careful to disinfectRead More >>
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Serving Oahu, Hawaii
- +1 (808) 445-6009
- Honolulu, Hawaii